From AI agents that answer customers and take appointment requests 24/7 to workflow automation that takes the manual work, cost and time out of your operations, Microswift builds custom AI around how your business actually runs, and only where it makes a real difference.
A chatbot nobody uses, a booking app that doesn't talk to anything else, an automation that breaks every month. We start with how your business works today, then add AI only where it removes a real bottleneck. It's the same approach behind our Small Business Growth System, where AI is one of three connected parts, alongside marketing and operations.
Every solution is customized to your business, and each can work on its own or as part of one connected plan.
Chat, voice, phone and SMS agents that answer customers, qualify leads and take appointment requests 24/7, trained on your business.
Explore AI Smart AgentsRepetitive tasks automated and AI connected to the tools you already use, so work moves forward without manual steps.
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AI patient engagement and clinic automation for dental practices, medical clinics and cosmetic clinics.
Explore AI for clinics
AI influencers, model campaigns and custom brand avatars that create on-brand content at scale.
Explore AI Avatars
Automated onboarding, birthday and work anniversary reminders, and engagement surveys that keep your team engaged.
Explore the Happiness Centre
Paperless intake forms, online booking, appointment reminders and automated Google reviews for clinics.
Explore the toolsAI isn't just for booking appointments. Here's how Microswift automates work across your business.
A customer messages you at 11 PM on your website, social media or by text.
Your AI agent replies using your services, hours and policies.
It takes the appointment request with preferred days and times, or flags urgent issues.
In the morning, your team confirms the time and reminders go out automatically.
What it saves: No missed after-hours inquiries, and fewer calls for your front desk.
Someone asks for a quote or more information on your website.
It asks the right questions: what they need, their timeline and their budget.
The lead and their answers are added to your CRM automatically, with no copying and pasting.
A personalized email is sent right away, and your team is alerted to ready-to-buy leads.
What it saves: Every lead gets a fast reply, and your team spends its time on serious buyers.
Intake or order details are filled in online, before the customer arrives.
Information goes straight into the software you already use, with no retyping.
Automatic confirmations and reminders cut down on phone tag and no-shows.
After the visit or purchase, a review request is sent automatically.
What it saves: Hours of data entry and phone calls every week, with fewer errors.
Their onboarding documents and steps are sent automatically.
Managers are reminded before birthdays and work anniversaries.
Short engagement surveys go out automatically, so concerns surface early.
Results come back in one place, so you can act on what your team needs.
What it saves: Admin time for managers, and no missed moments that matter to your team.
No off-the-shelf packages. Every solution is designed for your business needs, using the same approach behind our Small Business Growth System.
We study how your business runs today: your workflows, tools, team and customers.
We pinpoint the bottlenecks costing you the most time and money, and design the custom AI solution that fixes them.
We build it, train it and connect it to your tools, then keep refining it so it keeps getting better.
The same capabilities we build for clients, we use for our own brand first.
An AI-operated business radio station. AI writes every script, and our AI voice hosts every show, 24/7.
Meet Microswift FMMicroswift AI Lab tests new ideas on our own brand before we bring them to clients, so you get what already works.
Every Microswift AI solution is built on secure, compliant infrastructure, so customer and patient information stays protected.
Illustrative example. Your audit is based on your business.
AI is best at the repetitive work that eats up your team's week: answering common questions, responding to new leads, collecting appointment requests, sending reminders, requesting reviews and onboarding new employees. Microswift starts by auditing your business to identify where it loses the most time, then implements custom AI there first.
No. AI takes over repetitive tasks so your team can spend more time with customers and on the work that needs a person. Our AI agents know when to hand a conversation to your team, so complex, urgent or high-value requests always reach the right person.
It depends on what you need. A single AI agent is quick to set up, while larger automation projects depend on how many tools and workflows are involved. Your free AI audit includes a clear timeline for your business.
No. Microswift handles the setup, training, connections to your existing tools and ongoing support. You tell us how your business works, and we build the AI around it.
Yes. Microswift AI solutions are built on secure, compliant infrastructure. They are HIPAA, PHIPA and GDPR compliant, and all conversations and data are protected with 256-bit encryption.
Every solution is custom, so it depends on what your business needs: a single AI agent costs far less than a full automation plan. Your free AI audit shows which solutions will make the biggest difference and gives you a clear quote, with no obligation.
Microswift is based in Mississauga, Ontario and builds AI solutions for businesses across Canada and worldwide.
Book a free AI audit. We'll show you where your team loses the most time, and exactly how AI can give it back.