Microswift AI Smart Agents

Your business,
always on.

AI-powered virtual assistants that provide instant, human-like interactions — handling customer inquiries, bookings, and support across every platform, every hour of the day.

Available 24/7
HIPAA Compliant
Responds in seconds

What it does

One agent.
Every interaction.

Your AI Smart Agent handles the full range of customer touchpoints — instantly and consistently, every time.

24/7 Availability

Your agent never sleeps, never takes a break, and never misses an inquiry. Every question gets an instant answer — at 2pm or 2am.

Instant Human-Like Responses

Natural, conversational replies that feel warm and professional. Customers get real answers — not scripted auto-responses — every time they reach out.

Smart Lead Qualification

The agent asks the right questions, identifies serious prospects, collects key information, and ensures your team receives only qualified, ready-to-convert leads.

Appointment and Booking Management

Seamlessly collects appointment requests from customers and delivers them directly to your team — so no inquiry ever falls through the cracks.

Multi-Platform Deployment

Your agent runs across your website, social channels, and messaging platforms simultaneously — giving every customer the same seamless experience regardless of where they reach out.

Intelligent Escalation

The agent knows when to hand off to your team. Complex situations, urgent matters, or high-value conversations are flagged and routed to the right person immediately.

Now with voice

Give your agent
a voice.

Customer experience isn't just about typing anymore. With Microswift AI Voice, Phone & SMS Agents, your business can take web-based calls right alongside chat conversations — giving every visitor a fast, natural way to reach you, however they prefer to connect. Each agent is trained on your business's own knowledge and given a voice tuned to your brand's identity, so no matter the channel, every interaction feels like a genuine conversation with your team.

  • Web-based voice calls straight from your website — no phone number required
  • Full inbound and outbound phone line integration
  • SMS follow-ups for confirmations, reminders, and quick answers
  • One shared knowledge base across chat, voice, and text
  • A custom voice built to match your brand's tone and personality
  • Live transcription with instant escalation when a human is needed
Emily
24/7 Online
00:47
Emily, Microswift AI Voice Agent
Emily
Microswift AI Voice Agent
Listening
Mute
End

Built for your industry

Trained for the
business you run.

Every Microswift AI Smart Agent is trained on your specific business, services, and industry — not a generic template.

Dental Clinics

Handle every patient inquiry, automatically.

Your AI agent becomes your front desk — answering calls after hours, managing appointment requests, and making sure every new patient inquiry gets an immediate, professional response.

  • Handle new patient inquiries and explain treatments 24/7
  • Collect and deliver appointment requests directly to your team
  • Answer insurance and billing questions
  • Collect patient information before their first visit
  • Send automated appointment reminders and follow-ups
  • Escalate emergencies to your on-call team immediately
3×
Higher conversion rate when inquiries are answered within 5 minutes
67%
Of dental inquiries come outside business hours
24/7
Your patients get a response — any hour, any day

Medical Spas & Aesthetics

Convert curious visitors into booked consultations.

Aesthetic clients do their research before committing. Your AI agent answers every question, qualifies the lead, and books the consultation — turning website visitors into revenue.

  • Explain treatments, pricing, and expected results
  • Book and confirm consultation appointments
  • Provide pre and post-treatment care information
  • Handle pricing questions with confidence and tact
  • Qualify leads and identify high-value prospects
78%
Of aesthetic clients research online before contacting a clinic
4×
More consultations booked when inquiries receive instant responses
Zero
Lost leads from unanswered after-hours inquiries

Restaurants & Hospitality

Reservations, menus, and events — handled instantly.

Your AI agent takes reservations, answers menu questions, handles special event inquiries, and makes sure every guest interaction reflects the quality of your restaurant.

  • Accept and confirm reservations automatically
  • Answer menu, dietary, and allergy questions instantly
  • Handle catering and private event inquiries
  • Provide hours, location, parking, and directions
  • Manage group booking requests and special occasions
  • Handle guest feedback gracefully before escalation
40%
Of restaurant reservations are made outside business hours
2×
More event bookings when inquiries receive same-day responses
100%
Of inquiries answered, even during your busiest service periods

Professional Services

Your best intake specialist, always available.

Law firms, accountants, consultants, and agencies — your AI agent qualifies every lead, collects key information, and books discovery calls without your team lifting a finger.

  • Qualify incoming leads with intelligent questions
  • Book discovery calls and initial consultations
  • Answer service and pricing questions professionally
  • Handle after-hours inquiries with the same professionalism
  • Route complex or high-value prospects directly to partners
60%
Of professional service leads choose the first firm to respond
8 hrs
Of admin time saved per week on intake and qualification
Zero
Unqualified leads reaching your senior team

The process

Ready in days,
not months.

Microswift handles the entire setup — from training your agent to deploying it live across your platforms.

01

Discovery

We learn your business inside out — your services, your clients, your tone, and the questions your team fields every day. Every agent starts with deep knowledge of how you operate.

02

Training

We build and train your AI agent on your specific knowledge base, brand voice, and business processes. It learns to speak like your team, answer like your experts, and represent your brand perfectly.

03

Live and optimizing

Your agent goes live across your website and channels. We monitor performance, review conversations, and continuously refine the agent's responses — so it keeps getting better over time.

Data security

Enterprise-grade security.
Built in from day one.

Every Microswift AI Smart Agent is built on a secure, compliant infrastructure — protecting your business and your customers at every interaction.

HIPAA Compliant

Full HIPAA compliance protecting all patient and client data at every interaction.

256-bit Encryption

All conversations and data are encrypted end-to-end using bank-level 256-bit SSL encryption.

99.9% Uptime

Automated monitoring and failover 24/7. Your business never misses an interaction.

GDPR Ready

Full GDPR compliance giving international customers confidence and protecting your business globally.

Get started

Get your AI front desk
live in 7 days.

Book a consultation and we will show you exactly how a Microswift AI Smart Agent would work for your business — tailored to your industry, your services, and your clients.